The impact of the COVID-19 pandemic has sent shock waves through Australian society, affecting almost every aspect of life as we know it. In addition to concerns about our health, many of us are also facing financial challenges a result of government regulations aimed at stopping the spread of the virus. The temporary shut-down of businesses in a...

Our Summary of Accounts and Access Facilities, Fees and Charges, Conditions of Use and Privacy Policy have been updated. Changes include:  Effective 17 June 2020 Summary of Accounts and Access Facilities We've added that an offset is now available on the Everyday Saver and Express Saver with our Complete Package loans Fees and Charges We...

From 11 August 2020, members who have registered for One Time Passwords will no longer receive an SMS One Time Password when logging in to internet banking. Instead, you’ll only need a One Time Password when you complete certain actions, including:  Adding a new payee or updating an existing one Making payments to non-saved payees T...

Protect yourself from COVID-19 related scams Unfortunately, scammers are taking advantage of current events with over 2000 coronavirus-related scams reported to Scamwatch Australia over the last few months [1]. The most commonly reported are phishing scams aimed at gaining access to your personal and banking information. What do these scams invol...

Many of us 'set and forget' our insurance policies, which means we often don’t increase the replacement value of our home and contents when we renovate, refurbish or make big-ticket purchases, leaving us easily under-insured.   Our sums insured should reflect the rebuilding and replacement costs in today's prices. That’s why it’s important to regu...

We’re excited to announce that we have been recognised as Personal Lender of the Year at Money magazine’s 2020 Consumer Finance Awards!  Money magazine’s 2020 Consumer Finance Awards Now in its 16th year, Money magazine’s Consumer Finance Awards are one of the most respected in the financial services industry, recognising Australia’s top financi...

We’re proud to announce that our Credit Card has taken out Canstar’s prestigious 5-Star rating in the Low Rate Credit Card category for the second year in a row! What does this award mean?  Every six months Canstar uses their unique rating methodology to compare the price and features of over 180 credit cards to determine which provided outstandi...

Earlier this year we let members know in MOVE Life magazine that the new MOVE Bank App would be launching in April. Due to current events, we’ve made the decision to delay the app release to later in the year as we prioritise the impact of the COVID-19 situation on our members and their financial wellbeing. The good news is that despite the delay,...

Unfortunately, scammers are taking advantage of current events with a significant increase in reported COVID-19 related scams and phishing emails aimed at gaining access to your personal and banking information. The latest scam reported by Scamwatch involves fraudsters targeting Australians who have been financially impacted by COVID-19, by attemp...