Visa Secure (formerly Verified by Visa) has introduced a new security measure to give you peace of mind while you shop online. What is Visa Secure? Visa Secure offers fraud protection while shopping online by providing you with an extra level of security. When you shop online with a participating retailer, you may be asked to provide extra informa...

There is scheduled system maintenance planned this Sunday 5 April between 10pm and midnight. Internet Banking, the MOVE Bank App and e-statements will be unavailable during this time. We sincerely apologise for any inconvenience caused....

Following the Reserve Bank of Australia’s (RBA) emergency cash rate announcement in response to the economic impact of COVID-19, we are making some changes to our interest rates effective 1 April 2020. We want to look after as many of our members as possible during this uncertain and challenging time, so these decisions have been made to maximise ...

Dear Members, As you are no doubt aware, a number of state governments have confirmed a widespread shutdown of all non-essential services to help stop the spread of COVID-19. I’m writing to let you know that banks have been defined as essential services, which means our Contact Centre and branch will remain open to serve your banking needs.  Bran...

There is scheduled system maintenance planned this Thursday 26 March between 9pm and 11pm. ATM, EFTPOS and Visa card services will operate on restricted limits during this time. We sincerely apologise for any inconvenience caused....

The below information relating to the CGU Travel Insurance product about coronavirus (COVID-19) will be regularly updated to reflect our latest understanding about the virus and its impact. For policies purchased prior to 23 January 2020 You are covered for medical expenses related to the coronavirus as your policy was purchased prior to the 23 ...

Dear Members The global outbreak of COVID-19 means we are all facing challenges and uncertainty in many areas of our lives. I am writing to you today to reassure you that we are well prepared to face these challenges, and to let you know about some of the measures we are taking to ensure we can continue to deliver banking services whilst safeguar...

There is scheduled system maintenance planned this Wednesday 18 March between 9pm and 11pm. ATM, EFTPOS and Visa card services will operate on restricted limits during this time. We sincerely apologise for any inconvenience caused....

Our Privacy Policy and Financial Services Guide (FSG) have been updated. Changes include:  Inclusion of how we use your personal information to verify your identity for security purposes including SMS Addition of disclosure to include payment and card service providers when you make a transaction The updated Privacy Policy and FSG apply from...