Dear Members The global outbreak of COVID-19 means we are all facing challenges and uncertainty in many areas of our lives. I am writing to you today to reassure you that we are well prepared to face these challenges, and to let you know about some of the measures we are taking to ensure we can continue to deliver banking services whilst safeguar...

Visa Secure (formerly Verified by Visa) has introduced a new security measure to give you peace of mind while you shop online. What is Visa Secure? Visa Secure offers fraud protection while shopping online by providing you with an extra level of security. When you shop online with a participating retailer, you may be asked to provide extra info...

The below information relating to the CGU Travel Insurance product about coronavirus (COVID-19) will be regularly updated to reflect our latest understanding about the virus and its impact. For policies purchased prior to 23 January 2020 You are covered for medical expenses related to the coronavirus as your policy was purchased prior to the 23 ...

Our Privacy Policy and Financial Services Guide (FSG) have been updated. Changes include:  Inclusion of how we use your personal information to verify your identity for security purposes including SMS Addition of disclosure to include payment and card service providers when you make a transaction The updated Privacy Policy and FSG apply from...

A new Live Chat channel has launched on our website to make banking with us even easier. Available 24/7, Live Chat can answer your general enquiries and help you get the information you need about our products and interest rates faster. What is Live Chat? Live Chat is a channel on our website which you can use to ask general questions such as: ...

We’ve recently been made aware of an increase in phone scams aimed at gaining access to your personal and banking information. What does this scam involve? The unsolicited callers are impersonating well-known businesses such as Amazon Prime, Telstra or Microsoft, and will often try to convince you that you have an outstanding bill or that there i...

MOVE Bank has recently made changes to our fees and charges. Changes include: New SWIFT processing fee Inclusion of a substitute security fee for mortgages Updated wording around late payment fees for credit cards The updated Fees and Charges will apply from 26 March 2020 and are available at movebank.com.au/fees. If you have any questions ...

We’re delighted to announce that our Express Saver has been awarded the prestigious MOZO Experts Choice Award for ‘No Strings Savings’ for the fourth year in a row! The 'No Strings Savings' award by MOZO recognises savings accounts that offer the highest interest rates in the market that aren’t subject to special conditions or are available for a ...

Our 2019 AGM was held on 21 November 2019 and it was great to have over 130 members attend the meeting and take part in MOVE Bank’s governance. Members re-appointed directors Scott Riedel and Mick Skinner to the Board for a further term of 3 years and voted in favour of the proposedincrease to directors’ remuneration. CEO Therese Turner presented ...