We’ve recently made some changes to our fees and charges. These changes include the addition of some new fees and increases to existing fees, which become effective from 1 February 2018.

We have also been able to reduce or remove some of our existing fees, and these changes are effective immediately.


Transaction Fees

Current Fee

New Fee

Staff Assisted Transaction



ATM Withdrawal Fees – Westpac and St George




Dishonour/Exception Fees

Current Fee

New Fee

Dishonour Fee - Direct Debit



Dishonour Fee - Member Cheque



Dishonour Fee - Quick Debit



Honour Fee – Payable on each occasion that an account is overdrawn to cover a payment




Loan/Credit Facility Fees

Current Fee

New Fee

Mortgage Discharge - Credit Union Administration



Service Fee -  Flexi Home & Investment per month





Smart tips to avoid fees

Follow these helpful tips to avoid paying fees:

Use myMOVE banking

Keep track of your account, access statements online and transfer funds online using myMOVE Banking.

Download the App

The myMOVE App allows you to easily manage your money on the go. Add new payees, transfer money or pay bills by BPAY – the App lets you do it all!

Set up alerts

You can also use myMOVE banking to set up alerts so that you are automatically notified when money is withdrawn from your account.

Be smart with your debit card

Use payWave for purchases under $100 or select “credit” when paying by EFTPOS for convenient, fee free ways to pay.


Changes to BPAY Transaction Limits

From 1 February 2018 daily limits for BPAY transactions will increase for myMOVE Banking

myMOVE Banking Transaction

Current Limit

New Limit

BPAY - WITHOUT One Time Password



-  WITH One Time Password



What is a One Time Password?

One time passwords provide an extra layer of security to your account by requiring you to enter a unique 6 digit code. The code is sent to your registered mobile phone automatically, each time you transact in myMOVE banking.

You can register for one time passwords by selecting “Manage One Time Passwords” from Services menu in myMOVE Banking.


Cheque Clearance Days - Bank @ Post

Clearance times for cheque deposits made using Bank @ Post have been increased to ensure sufficient time is provided for Australia Post to notify MOVE of any dishonoured cheques.

Bank@Post clearance days have increased to 7 business days from 1 January 2018.  

To avoid cheque clearance times, we recommend that members arrange for payments to be directly credited to their account, by quoting BSB 724 100 and your account number.