Since August 2021, scammers have been increasingly targeting Australians with a new type of scam known as ‘Flubot’. Flubot scammers are catching Australians out, so it’s important to learn how to identify when you’re being targeted and what to do next.   What is a Flubot scam? A Flubot scam begins with a text message about a missed call, voicema...

We want to say thank you to all members who took the time to complete our annual member survey last year. Your feedback is valuable and provides unique insights into what we’re doing well and where we can improve.   What to expect: Service and accessibility We heard that the service is important to you, and you shared that when you call throug...

According to Energy Matters making your home energy efficient is good for your back pocket and the planet, but what actions can you take today to help you get started? Change Your Habits It might seem simple but being mindful of how you’re using energy around your home is extremely important. Be sure to turn off lights, heating, and cooling in ro...

Introducing the new MOVE Bank App! We’re excited to announce that we’re launching a new banking app! Designed with added features to improve member experience and increase functionality, the new MOVE Bank App for Android and iPhone provides you with secure and convenient mobile banking no matter where you are. Available from mid-January, the new...

As we welcome a new year, our strong commitment to improving our members financial wellbeing has meant that we’ve continued to deliver across-the-board improvements and positive outcomes for our members, staff, and communities.   Outstanding Value National Recognition I’m pleased to announce that we’ve received recognition across our personal l...