Online statements are the easy, convenient and safe way to receive your regular account statements. Benefits include:
No more lost paper statements
Online statements are available online 24/7 and easy to access. You will receive your statement sooner and can also access prior statements, so it is a convenient filing cabinet. You also avoid replacement statement fees.
More safe and secure
Unfortunately mail theft is on the rise, with fraudsters using information obtained to commit identity fraud. Your online statements can only be accessed by you when you login to myMOVE Banking, so is the most secure way to receive your statement.
Good for the environment and members
Across our membership, regular paper statements add up to a huge amount of paper usage each year. So online statements are good for the environment and also help MOVE reduce costs, so that we can offer better interest rates and lower fees.
Transition to online statements
If you are registered for myMOVE Banking and don’t have a credit facility, you will be automatically switched to online statements from January 2018. We send you a confirmation email to let you know when we have made the change.
If you have a loan or overdraft you will need to opt in to online statements. You can do this in myMOVE Banking by selecting Online Statements from the ‘Accounts’ menu.
Once registered, you will receive an email each time your statement is ready for you to access in myMOVE Banking. If you do not want to access your statements online, you can opt out at anytime.
Other changes to statements
Statements will now be issued on a quarterly basis unless you have a Flexi Credit facility. If you have a Flexi Credit facility you will continue to receive your statement monthly.
The next quarterly statement will be issued on 31 March 2018, so it will be available in early April.