As we move further into 2022, we continue to focus on delivering improvements that will enhance our member's banking experience and ensure outstanding value across our product range.
National recognition
We’re proud to share that MOVE Bank has been recognised by Canstar for offering outstanding value across our investment portfolio, receiving the prestigious award of Canstar Investment Home Lender 2022.
This is the second year running we have been awarded Canstar’s Investment Home Lender of the year, demonstrating our ongoing commitment to giving back to our members in the form of great rates and exceptional features.
Digital enhancements
In January we rolled out our much-anticipated new MOVE Bank App, delivering an enhanced banking experience no matter where you are. The App provides a suite of improved
features designed to make mobile banking even easier and is available for download now.
Changes to Visa Debit Cards
Over the past few months, MOVE Bank has implemented important changes to transition to a single card transaction processing partner, Visa. Visa was selected as it offers one of the most widely accepted card networks worldwide for payments in-store, online, at ATMs and over the phone.
During this time, all Visa Debit cardholders were issued with replacement card for activation and notified of some changes at the checkout when making purchases. We thank members for your assistance during this transition. We also understand that this change may have impacted some members and apologise for any inconvenience caused.
Supporting our community
We are also proud to announce our continued support of the community, by giving back through GIVIT. Communities across Queensland and New South Wales have been experiencing the devastating impact of widespread flooding. GIVIT is working alongside state governments to help provide aid in response to the disaster, ensuring that vital goods and funds are distributed to those in need.
For every loan settled in March MOVE Bank will be donating $50 to the GIVIT Storm and Flooding Appeal to do our part in helping impacted individuals rebuild.
Finally, I would like to thank all our members for your ongoing support of MOVE Bank. You are at the heart of everything we do, and we look forward to delivering you with exceptional service and great value banking for many years to come.
Therese Turner, CEO
