We’re driven by one purpose- to improve the financial wellbeing of our members and communities. Over the past few months, we’ve been busy working on several initiatives to ensure we continue to deliver on this commitment.


Enhancing member experience

With technology trends constantly evolving, we are actively investing in the latest digital banking technology to enhance our online experience. We’re undertaking work to simplify and digitise our home loan journey, with projects in the pipeline that will provide members real-time loan application status updates and the ability to sign their documents electronically. We’re looking forward to sharing more about these exciting developments in upcoming editions of MOVE Life.


Supporting our members and community

COVID Relief

The ongoing pandemic has meant that we’ve all had to adapt to new ways of living and working. Our relief package remains available to members financially impacted, providing special banking support and the opportunity to defer loan repayments. For more information and to apply for support, please visit movebank.com.au/relief.

Your Financial Wellness

As part of our commitment to improving financial wellness in Australia, we sponsored the University of New South Wales and the Centre for Social Impact’s study into financial wellbeing. The results from this research have recently been released and found that almost one in two Australians are experiencing some form of financial stress, with one in four reporting high levels of financial stress.

These findings reinforce the importance of financial literacy to improve the wellbeing of our members and communities. That why we continue to provide complimentary access to our online financial wellbeing program - Your Financial Wellness. To learn more about this program, please visit our website.


Top lender for First Home Buyers

Finally, I’m pleased to announce that MOVE Bank has again been recognised by Canstar as Queensland’s top lender for first home buyers for the second year in a row. Buying a home can be a daunting experience even for seasoned homeowners, which is why we developed our First Home Buyers Club to empower first home buyers to enter the property market with confidence.

This recognition from Canstar comes in addition to the 18 awards we received across our entire product range last financial year, showing the great value banking we provide members every day.


Therese Turner , CEO