As we welcome a new year, our strong commitment to improving our members financial wellbeing has meant that we’ve continued to deliver across-the-board improvements and positive outcomes for our members, staff, and communities.


Great-value banking

National recognition

I’m pleased to announce that we’ve taken out another four awards, with our New Car Loan and Low Rate Credit Card winning a Mozo Experts Choice Award and a 5-Star Canstar rating for offering outstanding overall value.

This is the third year that our New Car Loan has been independently recognised by both Canstar and Mozo, joining an array of awards from Finder, Money magazine and Rate City. With each comparison site and publication using their own award methodology, this recognition demonstrates the consistent value we continue to offer members year on year.

Better loan rates

Following the RBA’s decision to reduce the official cash rate in November, we reviewed interest rates to ensure we continued to offer members our best rates possible.   

MOVE Bank was one of the very few lenders in Australia to pass on the full 0.15% RBA rate cut to our borrowers across all owner-occupied variable home loans. We also announced our lowest fixed rate home loan ever at sub-2% as well as lowering the fixed rate on our New Car Loan.

Digital enhancements

Our team is actively working behind the scenes to bring you a new mobile banking app with improved features to help you bank on the go. We expect the new app to be available for download in early 2021, so stay tuned for a release date which will be announced on our website soon.


Supporting our members and community

COVID-19 Relief

Our team has continued to work with members who have applied for relief, providing the opportunity to defer loan repayments to help reduce COVID-related financial stress.

If you’ve been impacted, support is still available. For more information about our relief package and to apply online, please visit:

Christmas appeal

While 2020 was a challenging year for most of us, it was especially tough for Australia’s disadvantaged families. That’s why in December MOVE Bank supported three important causes chosen by members:

  • Australian Mutuals Foundation’s Christmas Gift Appeal
  • Foodbank Australia
  • Beyond Blue

For more information on the great work done by these organisations, please visit our website. In the year ahead we will continue to engage with members about the causes that matter most.


52ndAnnual General Meeting

In November we held our first hybrid AGM, welcoming members attending the meeting online for the first time as well as in person at the Pullman Hotel in Brisbane. Members voted in favour of the proposed constitutional changes and appointed Tim Staley to the Board for a term of 3 years.

I would like to extend my sincere thanks to the 99 members who attended in-person and virtually, as well as the 938 members who took part in MOVE Bank’s governance through their voting proxies.

Finally, I would like to thank all members for your ongoing support of MOVE Bank. You are at the centre of everything we do, and we look forward to delivering great value banking to you in the year ahead.


Therese Turner, CEO