New Internet Banking feature – Coming Soon!

At MOVE Bank we're always looking for ways to make banking easier and more convenient for our members. So, in early 2019 we’re enhancing our Internet Banking system to allow you to take control of your password, anytime!  

Have you ever forgotten your Internet Banking password and been locked out on a weekend or after hours? Well, you’ll soon be able to reset your password without the assistance of our friendly staff.

To access this service you need to be registered for One Time Passwords, so a security code can be sent to your mobile phone.

Registration is easy:

  1. Login to Internet Banking on a computer and have your mobile handy
  2. Go to the 'Services' menu option and select ‘Manage One Time Passwords’
  3. Select ‘Request’
  4. Follow the prompts to finalise

Need help registering for One Time Passwords? Call us on 1300 362 216.

 


 

Important changes to the rediATM network

From 1 January 2019, MOVE Bank will no longer be a part of the rediATM network.

What does this mean?

If you use a rediATM after 31 December 2018, you may be charged a fee directly by the ATM owner for using their rediATM.

Where can I find a Fee-Free ATM?

The good news is that a number of banks have removed the withdrawal fee for non-customers using their ATMs. As a result, members now have a far greater choice in the ATMs they can use to withdraw cash free of direct charges - approximately 10,000 ATMs Australia wide.

What other options are available?

  • Free cash out at supermarkets and participating retailers with purchase
  • 3,500 Australia Post outlets which offer Bank@post services

For more information about ATM access, visit movebank.com.au/news.

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