As we begin our 56th year as an organisation, we reflect on our achievements over the last 12 months and look to continue delivering value to our members in 2024. 2023 was a big year for MOVE Bank – strong lending and member growth, and industry-leading member satisfaction.

2023 Member survey

Thank you to the members who took the time to complete our annual member survey. Your feedback is invaluable, and it serves as a compass guiding us toward continual improvement and excellence in member experience. I was particularly proud to see how highly you rate MOVE Bank and the reasons that you do:

  1. Customer service delivered in a friendly and helpful manner
  2. Competitive interest rates
  3. Ease of using services and platforms

55th Annual General Meeting

In November, we held our 55th Annual General Meeting, welcoming members to join us face-to-face in a new format and location at the Queensland Law Society building where our head office is situated. I want to sincerely thank the members who joined us at the AGM or voted online for playing an important part in MOVE Bank’s governance. Read our recap on page 8.

What’s on the horizon for 2024

MOVE Bank was established in 1968 to help railway workers and their families build stable financial futures and achieve their goals. We will continue to invest in resilience, and experience for members as we work to make banking, the way it should be.

First Home Owners Grant

With the Queensland Government recently announcing an increase to the first home owner grant* , this will help many of our members to fast-track
their first step onto the property ladder. We appreciate that buying your first home can feel daunting, however, our team of experienced lending specialists are here to help our members through each step of the home loan journey and ensure a seamless experience.

Lastly, I want to thank our members for your ongoing support of MOVE Bank. Our members are the reason we exist, and we will continue to work hard to provide you with exceptional value and service for many years to come.

This blog post is for general information purposes only and is not intended as financial or professional advice. It does not have regard to the financial situation or needs of any reader and must not be relied upon as financial product or other professional advice. You should seek your own independent financial, legal and taxation advice before making any decision about any action in relation to the material in this article. ​