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Comprehensive Plus


Comprehensive Plus is the top-tier insurance policy CGU offers. Providing coverage for a range of events, including damage from fire, theft, weather, and collisions.

 

  • Unlike Comprehensive Basics and Comprehensive policies, this policy includes extras such as a hire car after an accident and $0 excess on glass repairs.
  • Additionally, it provides higher value limits for certain coverages. For example, it covers up to $250 for a taxi fare from the scene of an accident or to an authorised repairer, which is higher than the limit included in the Comprehensive policy. For detailed terms, conditions, limitations, and exclusions, please refer to the Product Disclosure Statement.

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To get a new replacement car with Comprehensive or Comprehensive Plus following an incident CGU insures, your car must weigh under 3.5 tonnes, and it must have been a new or demonstrator vehicle when you bought it, and less than 24 months old for Comprehensive, and less than 36 months for Comprehensive Plus. New vehicle replacement is not included with Comprehensive Basics. New vehicle must be reasonably available in Australia. Excesses and exclusion periods may apply. Refer to your Certificate of Insurance. For detailed terms, conditions, limitations, and exclusions, please read the Product Disclosure Statement.
The information on this website is general advice only and does not take into account your individual objectives, financial situation or needs ("your personal circumstances"). Before using this advice to decide whether to purchase a product, you should consider your personal circumstances and the relevant Product Disclosure Statement. The Product Disclosure Statement and Target Market Determinations are available for reference. The Premium, Excess and Discounts Guide is available for reference here

Comprehensive


Comprehensive Car Insurance policy provides coverage for a range of insured events, including damage from fire, theft, weather, and collisions.

 

  • It also covers any damage your car may cause to other people’s vehicles and property. Seeking flexibility? This policy allows you to add extras like no excess for glass damage and the option to choose your repairer.
  • For detailed terms, conditions, limitations, and exclusions, please refer to the Product Disclosure Statement.

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To get a new replacement car with Comprehensive or Comprehensive Plus following an incident CGU insures, your car must weigh under 3.5 tonnes, and it must have been a new or demonstrator vehicle when you bought it, and less than 24 months old for Comprehensive, and less than 36 months for Comprehensive Plus. New vehicle replacement is not included with Comprehensive Basics. New vehicle must be reasonably available in Australia.
Car Content
Excesses and exclusion periods may apply. Refer to your Certificate of Insurance. For detailed terms, conditions, limitations, and exclusions, please read the Product Disclosure Statement.
The information on this website is general advice only and does not take into account your individual objectives, financial situation or needs ("your personal circumstances"). Before using this advice to decide whether to purchase a product, you should consider your personal circumstances and the relevant Product Disclosure Statement. The Product Disclosure Statement and Target Market Determinations are available for reference. The Premium, Excess and Discounts Guide is available for reference here

Comprehensive Basics


Comprehensive Basics Car Insurance is an entry-level policy that provides essential coverage.

It protects your car from damage caused by collisions, fire, theft, and adverse weather conditions. Additionally, it covers any damage your car may cause to other people’s vehicles and property. As an entry-level option, this policy does not include optional extras.

If you need features like a hire car or $0 glass excess, you might want to consider Comprehensive or Comprehensive Plus policies.

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Excesses and exclusion periods may apply. Refer to your Certificate of Insurance. For detailed terms, conditions, limitations, and exclusions, please read the Product Disclosure Statement.

The information on this website is general advice only and does not take into account your individual objectives, financial situation or needs ("your personal circumstances"). Before using this advice to decide whether to purchase a product, you should consider your personal circumstances and the relevant Product Disclosure Statement. The Product Disclosure Statement and Target Market Determinations are available for reference. The Premium, Excess and Discounts Guide is available for reference here.

Third Party Property Damage


Third Party Property Damage Insurance covers the cost of damage you cause to other people's vehicles or property in an accident.
Additionally, if an uninsured driver damages your car, you're covered up to $5,000.
For extra protection against theft or fire, consider Third Party Fire & Theft Insurance.
This summary highlights the differences between car insurance options. For detailed terms, conditions, limitations, and exclusions, please refer to our Product Disclosure Statement.

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Excesses and exclusion periods may apply. Refer to your Certificate of Insurance. For detailed terms, conditions, limitations, and exclusions, please read the Product Disclosure Statement.

The information on this website is general advice only and does not take into account your individual objectives, financial situation or needs ("your personal circumstances"). Before using this advice to decide whether to purchase a product, you should consider your personal circumstances and the relevant Product Disclosure Statement. The Product Disclosure Statement and Target Market Determinations are available for reference. The Premium, Excess and Discounts Guide is available for reference here

Third Party Fire & Theft


Third Party Fire & Theft Insurance helps cover costs if your car is stolen, catches fire, or is damaged by an uninsured driver. It also provides coverage for damage you cause to other people's vehicles and property in an accident.

This insurance includes all the benefits of Third Party Property Damage Insurance, with added protection for fire and theft. This summary outlines the differences between car insurance options. For detailed terms, conditions, limitations, and exclusions, please refer to our Product Disclosure Statement.

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Excesses and exclusion periods may apply. Refer to your Certificate of Insurance. For detailed terms, conditions, limitations, and exclusions, please read the Product Disclosure Statement.

The information on this website is general advice only and does not take into account your individual objectives, financial situation or needs ("your personal circumstances"). Before using this advice to decide whether to purchase a product, you should consider your personal circumstances and the relevant Product Disclosure Statement. The Product Disclosure Statement and Target Market Determinations are available for reference. The Premium, Excess and Discounts Guide is available for reference here

Things you should know

Car insurance premiums vary because we all have different circumstances and needs. For all the factors CGU consider, take a look at the Premium, Excess and Discounts Guide.

A car insurance claim is a request that you lodge to your car insurance provider when you have suffered damage or loss.

An excess is the amount you may contribute towards the cost of your claim. Your current Certificate of Insurance shows the amount and types of excesses that apply to your policy.

Yes – as long as they meet CGU's standard acceptance criteria. CGU generally covers standard-spec EV, hybrid and PHEV vehicles.

You can check the PDS for all the details of what is and isn’t covered to make sure you’re choosing the right cover for your circumstances.

Contacting CGU Claims 


Our partner CGU is here for you anytime, any day. Call CGU's claims team 24 hours a day, 7 days a week on 13 24 80 to make a claim.

For more information on the claims process, visit CGU's claims website.

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Claims Guarantee


CGU offers a lifetime guarantee on the workmanship of all authorised repairs, valid for as long as you own the car.

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Payment Options 


Choose your cover and pay fortnightly, monthly or quarterly at no extra cost.

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Online Account


For policies purchased or renewed after 3/03/2025, you can make certain updates online, such as adjusting your excess amounts or optional benefits.


Simply log in to your account to see the available options. For assistance, call CGU at 13 24 81.


For significant changes, like purchasing a new car, please call MOVE Bank directly at 1300 362 216.

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What Changes Can I Make to My Policies Using My Online Account?


The changes you can make to your policies using your online account depend on the specific policies you hold. For example, if you have a Comprehensive Car Insurance policy, you can:

• Add/edit the car's VIN
• Add/remove a windscreen option
• Add/remove a hire car
• Add/remove drivers
• Add/remove the car's credit provider
• Amend your excess
• Amend your sum insured
• Change and view your risk address
• Change kilometres driven/garaging
• Change the address where the car is kept
• Change your car's number plate details
• Switch from agreed value to market value

For more information about what changes you can make to your policy, please contact CGU on 13 24 81


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Why choose CGU Insurance through MOVE Bank?

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Australians have trusted CGU with their insurance for over 165 years

Railways Credit Union Limited trading as MOVE Bank ABN 91 087 651 090, AFSL 234 536 acts under its own AFSL and under an agreement with the issuer Insurance Australia Limited ABN 11 000 016 722, AFSL 227681 under the CGU brand. Any advice provided is general advice only and does not take into account your individual objectives, financial situation or needs (your personal circumstances). Before using this advice to decide whether to purchase a product, you should consider your personal circumstances and the relevant the Product Disclosure Statement and Target Market Determinations from movebank.com.au/insuranceproducts. The Premium, Excess and Discounts Guide is available for reference here

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