At MOVE Bank we are committed to ensuring our members are protected with the highest levels of security while banking online.

As a result, we've recently updated the PIN login requirements for the MOVE Bank app.

From now on, MOVE Bank app PINs must NOT:

  • Include your membership number
  • Be all one number (e.g. 2222)
  • Increase or decrease sequentially (e.g. 123456, 654321)

If your current app login includes any of the points listed above, you will receive a message when you next login to the app which states “A stronger PIN must be used”. 
If this happens to you, simply select ‘Forgot Login’ and re-register with a stronger PIN.

If you have any questions about the change or need assistance resetting your PIN through the app, please contact us on 1300 362 216.