Issue 25 - Wrap up of our 53rd Annual General Meeting

MOVE Bank’s 2021 AGM was held on 16 November 2021 and it was great to welcome members back for a face-to-face meeting. Our AGM provides an opportunity for MOVE Bank members to vote on motions relating to the governance of the organisation and ask questions directly to our Board of Directors and Executive Staff. At this year’s AGM members approved...

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Issue 25 - What's new at MOVE Bank?

Introducing the new MOVE Bank App! We’re excited to announce that we’re launching a new banking app! Designed with added features to improve member experience and increase functionality, the new MOVE Bank App for Android and iPhone provides you with secure and convenient mobile banking no matter where you are. Available from mid-January, the new...

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Issue 25 - Member Survey Insights

We want to say thank you to all members who took the time to complete our annual member survey last year. Your feedback is valuable and provides unique insights into what we’re doing well and where we can improve.   What to expect: Service and accessibility We heard that the service is important to you, and you shared that when you call throug...

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Issue 25 - Flubot scams: how to protect yourself

Since August 2021, scammers have been increasingly targeting Australians with a new type of scam known as ‘Flubot’. Flubot scammers are catching Australians out, so it’s important to learn how to identify when you’re being targeted and what to do next.   What is a Flubot scam? A Flubot scam begins with a text message about a missed call, voicema...

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Issue 24 - What to expect from the home loan journey

The journey to home ownership can be both exciting and daunting, which is why knowing what to expect gives you the ability to navigate the process with confidence. In this article we’ll guide you through the process, so there are no surprises!   What to expect: 1.   Conditional Approval To kick-off your home loan journey all you need to do is c...

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Issue 24 - From your CEO

We’re driven by one purpose- to improve the financial wellbeing of our members and communities. Over the past few months, we’ve been busy working on several initiatives to ensure we continue to deliver on this commitment.   Enhancing member experience With technology trends constantly evolving, we are actively investing in the latest digital ban...

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Issue 24 - What's new at MOVE Bank? | MOVE Bank Visa Debit Cards

Important update to MOVE Bank Visa Cards Following recent changes to the Australian payment network, we’ve made the decision to retire Eftpos from MOVE Bank Visa Debit Cards from 1 November 2021.   Why is MOVE Bank making this change? MOVE Bank along with a number of other Australian financial institutions have made the decision to simplify ca...

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Issue 24 - What's new at MOVE Bank? | Comprehensive Credit Reporting

New laws soon require all financial institutions to start reporting information about how members repay their loans, credit cards and overdrafts. These new laws are a federal government initiative called Comprehensive Credit Reporting (CCR), which increase the amount of information financial institutions are required to share with credit reporting...

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