What cover do you need?

Protect from the unexpected with our range of coverage across home and contents insurance. 

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Home Building Insurance


Protect your home with Home Building Insurance.

If your home is damaged or destroyed by a covered incident, CGU will cover the cost to repair or rebuild it, up to the sum insured.

Additionally, if you can't live in your home due to damage from a covered incident, CGU help cover the costs of temporary accommodation for up to a year.

For more comprehensive coverage, consider choosing Home Building Plus when you get a quote.

And if you’re looking for the highest level of cover, choose Home Building & Contents Plus when you’re getting a quote.

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Choose Home Building Plus when you’re getting a quote.

  • -> Home Building Plus gives you: A Safety Net of an extra 25% on top of your sum insured, if your home needs to be rebuilt or repaired.
  • -> Plus, 2 years’ temporary accommodation if you can’t live in your home, instead of 12 months with Building and Contents Insurance Standard.
  • -> Plus, higher limits on some inclusions, like landscaping.


Read the Product Disclosure Statement to see exactly what’s included.

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1 | CGU don’t cover actions of the sea, such as tides and waves.
2 | If you have Building Insurance with CGU Insurance, and you own and live in your home, CGU covers the costs for temporary accommodation that CGU agrees are reasonable and appropriate for you. Additional limits, exclusions and conditions apply.
3 | Cover applies if the incident happens at your home (under Buildings insurance).
4 | CGU covers motors for up to 15 years after they were made, provided they are not covered by a warranty or used in your business.

Excesses may apply. Refer to your Certificate of Insurance. For detailed terms, conditions, limitations, and exclusions, please read the Product Disclosure Statement.
The information on this website is general advice only and does not take into account your individual objectives, financial situation or needs ("your personal circumstances"). Before using this advice to decide whether to purchase a product, you should consider your personal circumstances and the relevant Product Disclosure Statement. The Product Disclosure Statement and Target Market Determinations are available for reference. The Premium, Excess and Discounts Guide is available for reference here

Home Contents Insurance


Get cover for items in your home, even if you accidentally leave a window or door unlocked.

Additionally, you can add a portable contents option to cover items like laptops or jewellery that might get lost or stolen when you're out and about.
For premium contents cover, choose Home Contents Plus when you're getting a quote.

And if you’re looking for the highest level of cover, choose Home Building & Contents Plus when you’re getting a quote.

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Choose Home Contents Plus when you’re getting a quote.

  • -> Home Contents Plus gives you 2 years’ temporary accommodation if you can’t live in your home, instead of 12 months with Contents Insurance Standard.
  • -> Plus, motor burnout and accidental damage automatically included.
  • -> Plus, higher limits on some inclusions, like food spoilage and landscaping.


Read the Product Disclosure Statement to see exactly what’s included.

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1 | CGU don’t cover actions of the sea, such as tides and waves.
2 | If you have Contents Insurance, and you're renting the home (a tenant), CGU pays the reasonable extra rent costs for temporary accommodation. If you own and live in your home (and it's part of a strata or similar scheme),CGU cover the reasonable costs of temporary accommodation.
3 | CGU pays up to $500 for Contents Standard, or up to $2,000 with Contents Plus.
3 | Cover applies if the incident happens at your home (under Buildings insurance), and away from your home but still in Australia (under Contents insurance).
4 | CGU doesn't cover fishing equipment, sporting equipment, musical instruments or firearms while they're in use.
5 | CGU cover motors for up to 15 years after they were made, provided they are not covered by a warranty or used in your business.
6 | Portable items are covered for loss, theft and accidental damage. Cover is up to $10,000 for each item unless you list it separately for more. There are other limits for items taken outside Australia or New Zealand, check the PDS. CGU don’t cover scratches and dents or items being cleaned or repaired. CGU doesn’t cover fishing equipment, sporting equipment, drones, musical instruments or firearms while they’re in use. CGU doesn’t cover bicycles while they’re being used in a competitive race or time trial.

Excesses may apply. Refer to your Certificate of Insurance. For detailed terms, conditions, limitations, and exclusions, please read the Product Disclosure Statement.
The information on this website is general advice only and does not take into account your individual objectives, financial situation or needs ("your personal circumstances"). Before using this advice to decide whether to purchase a product, you should consider your personal circumstances and the relevant Product Disclosure Statement. The Product Disclosure Statement and Target Market Determinations are available for your reference. The Premium, Excess and Discounts Guide is available for reference here

Things you should know

Yes, you can. The calculation provided is just a guide. It's your responsibility to ensure your home is insured for its full replacement value. However, if you insure your home or contents for more than the cost to repair, replace, or rebuild, CGU will only pay the actual cost of repairing, replacing, or rebuilding.

Accidental damage cover protects you when unexpected mishaps occur around your home. For instance, it would cover you if your child accidentally knocked over the TV and broke the screen, or if you accidentally put your foot through the ceiling while in the roof. Whether your building, contents, or both are covered depends on your policy. Accidental damage cover can be added as an optional benefit to your Buildings Standard policy. If you upgrade to Buildings Plus, it’s automatically included.

Yes, you can choose who repairs your home. However, if you decide not to use one of CGU’s partner repairers, they won't be able to guarantee the workmanship or repairs that are completed, nor assist in managing the repairer regarding timeframes or quality. CGU will also only pay you the fair and reasonable amount that the repairs should cost.

Contacting CGU Claims 


Our partner CGU is here for you anytime, any day. Call CGU's claims team 24 hours a day, 7 days a week on 13 24 80 to make a claim.

For more information on the claims process, visit CGU's claims website.

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Claims Guarantee


CGU offers a lifetime guarantee on the workmanship of all authorised repairs, valid for as long as you own the car.

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Payment Options 


Choose your cover and pay fortnightly, monthly or quarterly at no extra cost.

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Online Account


For policies purchased or renewed after 3/03/2025, you can make certain updates online, such as adjusting your excess amounts or optional benefits.


Simply log in to your account to see the available options. For assistance, call CGU at 13 24 81.


For significant changes, like purchasing a new car, please call MOVE Bank directly at 1300 362 216.

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What Changes Can I Make to My Policies Using My Online Account?


The changes you can make to your policies using your online account depend on the specific policies you hold. For example, if you have a Comprehensive Car Insurance policy, you can:

• Add/edit the car's VIN
• Add/remove a windscreen option
• Add/remove a hire car
• Add/remove drivers
• Add/remove the car's credit provider
• Amend your excess
• Amend your sum insured
• Change and view your risk address
• Change kilometres driven/garaging
• Change the address where the car is kept
• Change your car's number plate details
• Switch from agreed value to market value

For more information about what changes you can make to your policy, please contact CGU on 13 24 81


Tools and support

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What protection do you need?

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Why choose CGU Insurance through MOVE Bank?

Lodge a claim 24/7

You can lodge a claim day or night

Budget friendly

Prefer to pay in instalments? Pay fortnightly or monthly at no extra cost

Backed by CGU

Australians have trusted CGU with their insurance for over 165 years

Railways Credit Union Limited trading as MOVE Bank ABN 91 087 651 090, AFSL 234 536 acts under its own AFSL and under an agreement with the issuer Insurance Australia Limited ABN 11 000 016 722, AFSL 227681 under the CGU brand. Any advice provided is general advice only and does not take into account your individual objectives, financial situation or needs (your personal circumstances). Before using this advice to decide whether to purchase a product, you should consider your personal circumstances and the relevant the Product Disclosure Statement and Target Market Determinations from movebank.com.au/insuranceproducts. The Premium, Excess and Discounts Guide is available for reference here.

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