If your Visa card has been lost or stolen in Australia, call us on 1300 362 216 during business hours (Monday - Friday from 8.30am - 4.30pm).
To report a lost or stolen card outside business hours please call the Visa Lost / Stolen Card hotline on 1800 621 199.
If your Visa card has been lost or stolen outside Australia, please contact Visa Global Customer Assistance Services using one of the local toll-free numbers provided on the Visa website.
This service is available 24/7, they can help you:
- Block your card to prevent fraudulent activity
- Arrange a replacement card
- Provide emergency access to cash