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If your stuff is lost or stolen
We'll cover the costs for luggage, cameras and more.
If you get sick or injured
We'll provide cover for ambulance, hospital and surgery while travelling overseas.
If there’s an emergency
We're here on the phone 24/7 and ready to help.
Read the Product Disclosure Statement (PDS) for the full list of product features.
If you need unexpected medical or emergency dental treatment while overseas, we’ll cover you.
If you need to cancel your trip due to unforeseen circumstances, we’ll refund your prepaid flights and accommodation.
If you have an accident in your rental car, we’ll cover the vehicle’s insurance excess (only available on some plans).
If you lose your passport, have an accident or experience severe weather, we’ll cover accommodation and travel expenses.
Your travel cover, your way: make it your own
There are four levels of cover to suit your needs and budget:
Platinum: top-level cover with unlimited unexpected overseas hospital and medical costs, unlimited emergency expenses in certain circumstances and many other great benefits
Premium: mid-level cover, including unlimited unexpected overseas hospital and medical costs and many other benefits
Essentials: affordable basic cover that includes unlimited unexpected overseas hospital and medical costs
Annual Multi-Trip: platinum level cover for multiple international trips within 12 months
When you’re travelling around Australia, enjoy peace of mind knowing you have cover for:
cancelled or rescheduled plans due to unforeseen circumstances
damaged or lost luggage and travel documents
certain emergency expenses
accidental death and disability in certain circumstances
Hitting the slopes? Enjoy your adventure with peace of mind by choosing optional extra cover for snow holidays including:
medical and dental cover if you have a skiing or snowboarding accident
costs for hiring skis or board if yours is damaged in transit
replacement of your snow equipment if yours is lost, damaged or stolen
If you’re heading on a cruise, we have optional cruise cover available for your grand voyage. You’ll get:
cover for every country you visit - when listed on your policy
medical and emergency dental cover if you have an accident
cover for cancelled or rescheduled extra activities and day trips
replacement of certain items that are lost, stolen or damaged
costs for returning home if it’s deemed medically necessary
Conditions apply to all cover types. Please see the PDS for full terms and conditions.
Answer a few simple questions to get a quote in just two minutes.
Read the Product Disclosure Statement (PDS)
Got questions about travel insurance? We’ve got the answers.
If you need to cancel your flights due to unforeseen circumstances, we’ll reimburse you the purchase cost. If you used frequent flyer points, we’ll pay you the value of those points. If your flights are delayed or interrupted for over 6 hours outside of your control, we’ll cover additional accommodation, meals and expenses incurred while you wait.
We cover 44 pre-existing medical conditions, as listed in the Product Disclosure Statement (PDS), at no additional cost. To find out if your condition is covered, we’ll ask you questions when you get a quote. If your condition is not on the list, you may need to complete a medical assessment.
Call us for assistance on 1300 362 216.
The maximum amount we will pay for luggage depends on the level of cover purchased. You can choose to increase this level by specifying individual items on your policy (at an additional premium cost).
Yes, provided you are less than 24 weeks pregnant, it is a single pregnancy, there are no complications and your pregnancy was not medically assisted.
If your pregnancy was medically assisted or there are complications, you will need to complete a medical assessment to determine if cover is available.
If you are more than 24 weeks pregnant, you won’t be covered for any medical treatments required due to your pregnancy. Please check with your doctor before arranging travel plans.
If you are a temporary resident of Australia with an Australian Visa, you can still get travel insurance. (We do not cover temporary residents on tourist or working holiday visas.) Please see the Product Disclosure Statement (PDS) for eligibility and further information.
We’re backed by CGU, one of Australia’s most trusted insurers, with more than 165 years of experience.
CGU is ready if you need to claim.
Call CGU on (02) 8895 0698 (international +61 2 8895 0698) and a CGU claims consultant will help you all along the way.
CGU believes in contributing to our local communities, and we’ve raised thousands of dollars for worthy causes.
Insurance is issued by Insurance Australia Limited ABN 11 000 016 722 AFSL 227681 trading as CGU Insurance. Any advice is general and does not take into account your personal circumstance. Consider the Product Disclosure Statement, available here or call 1300 362 216, to see if the product is right for you.