In response to the Queensland Government announcing a 3-day lockdown for the Greater Brisbane Area, we have made the decision to temporarily close our Brisbane City branch from 12pm Friday 8 January and will reopen at 8:30am Tuesday 12 January.

Our contact centre continues to operate as normal, however you may experience slightly increased wait times today while we transition our staff to work from home.

MOVE Bank also has a full range of online and telephone services available to help you to manage your everyday banking including:

  • Access 24/7 through internet banking and the MOVE Bank App

  • Live chat - now available on our website

  • Telebalance phone banking service

  • Email us at

Thank you for your understanding and patience during this time. We will continue to keep you updated if anything changes.