In response to the Queensland Government announcing a 3-day lockdown for South East Queensland, we have made the decision to temporarily close our Brisbane City branch from 1:30pm Tuesday 29 June and will reopen at 8:30am Monday 5 July.

Our contact centre continues to operate as normal, however you may experience slightly increased wait times today while we transition our staff to work from home.

MOVE Bank also has a full range of online and telephone services available to help you to manage your everyday banking including:

  • Access 24/7 through internet banking and the MOVE Bank App
  • Live chat - now available on our website
  • Telebalance phone banking service
  • Email us at

Thank you for your understanding and patience during this time. We will continue to keep you updated if anything changes.